Privacy Policy Heading

Privacy Policy

The following statement explains our policy regarding the personal information we collect about you.

1. Statement of intent

To use the online Quote facility you will be asked to submit personal information about yourself
(e.g. name and email address etc) in order to use services on our web site.



By entering your details in the fields requested, you enable Healthplanplus to provide you with the services you select. Whenever you provide such personal information, we will treat that information in accordance with this policy. Healthplanplus will act in accordance with current legislation and aim to meet current Internet best practice.


2. Information on visitors

During the course of any visit to Healthplanplus web site, the pages you see, along with something called a cookie, are downloaded to your computer (see point 3 for more on this). Most, if not all, web sites do this, because cookies allow the web site publisher to do useful things like find out whether the computer (and probably its user) has visited the site before. This is done on a repeat visit by checking to see, and finding, the cookie left there on the last visit.



Any information that is supplied by cookies can help us to provide you with a better service and assists us to analyse the profile of our visitors.


3. What is a cookie?

When you enter a site your computer will automatically be issued with a cookie. Cookies are text files that identify your computer to our server. Cookies in themselves do not identify the individual user, just the computer used. Many sites do this whenever a user visits their site in order to track traffic flows.



Cookies themselves only record those areas of the site that have been visited by the computer in question, and for how long. Users have the opportunity to set their computers to accept all cookies, to notify them when a cookie is issued, or not to receive cookies at any time. The last of these, of course, means that certain personalised services cannot then be provided to that user.



NB: Even if you have set your computer to reject cookies you can still browse our site anonymously until such time as you require the Quote facility.


4. Use and storage of your personal information

When you supply any personal information to Healthplanplus we have legal obligations towards you in the way we deal with that data. We must collect the information fairly, that is, we must explain how we will use it (see this privacy policy). Any information you provide to Healthplanplus will only be used within Healthplanplus. It will never be supplied to anyone outside Healthplanplus unless we are obliged by law to disclose it.



We will hold your personal information on our systems for as long as you use the service you have requested, and remove it in the event that the purpose has been met. We will ensure that all personal information supplied is held securely, in accordance with the Data Protection Act 1998.


5. Access to your personal information

You have the right to request a copy of the personal information Healthplanplus holds about you and to have any inaccuracies corrected. (We charge £10 for information requests.) Please address requests to the Data Protection Officer, Healthplanplus, 75 Teignmouth Road, Torquay, Devon TQ1 4ES (Email: susie@healthplanplus.com).


6. Users 16 and under

If you are aged 16 or under, please get your parent/guardian's permission beforehand whenever you provide personal information to Healthplanplus's web site. Users without this consent are not allowed to provide us with personal information.


West Country Health Care Ltd in association with HealthPlanPlus.Com
75 Teignmouth Road, TORQUAY, Devon, TQ1 4ES