West Country Health Care - Privacy Policy
The following statement explains our policy regarding the personal information we collect about you.
1. Statement of intent
To use the online Quote facility you will be asked to submit personal information about yourself
(e.g. name and email address etc) in order to use services on our web site.
By entering your details in the fields requested, you enable Heathplanplus to provide you with the services you select. Whenever you provide such personal information, we will treat that information in accordance with this policy. Healthplanplus will act in accordance with current legislation and aim to meet current Internet best practice.
2. Information on visitors
During the course of any visit to Heathplanplus web site, the pages you see, along with something called a cookie, are downloaded to your computer (see point 3 for more on this). Most, if not all, web sites do this, because cookies allow the web site publisher to do useful things like find out whether the computer (and probably its user) has visited the site before. This is done on a repeat visit by checking to see, and finding, the cookie left there on the last visit.
Any information that is supplied by cookies can help us to provide you with a better service and assists us to analyse the profile of our visitors.
3. What is a cookie?
When you enter a site your computer will automatically be issued with a cookie. Cookies are text files that identify your computer to our server. Cookies in themselves do not identify the individual user, just the computer used. Many sites do this whenever a user visits their site in order to track traffic flows.
Cookies themselves only record those areas of the site that have been visited by the computer in question, and for how long. Users have the opportunity to set their computers to accept all cookies, to notify them when a cookie is issued, or not to receive cookies at any time. The last of these, of course, means that certain personalised services cannot then be provided to that user.
NB: Even if you have set your computer to reject cookies you can still browse our site anonymously until such time as you require the Quote facility.
4. Use and storage of your personal information
When you supply any personal information to Heathplanplus we have legal obligations towards you in the way we deal with that data. We must collect the information fairly, that is, we must explain how we will use it (see this privacy policy). Any information you provide to Heathplanplus will only be used within Heathplanplus. It will never be supplied to anyone outside Heathplanplus unless we are obliged by law to disclose it.
We will hold your personal information on our systems for as long as you use the service you have requested, and remove it in the event that the purpose has been met. We will ensure that all personal information supplied is held securely, in accordance with the Data Protection Act 1998.
5. Access to your personal information
You have the right to request a copy of the personal information Heathplanplus holds about you and to have any inaccuracies corrected. (We charge £10 for information requests.) Please address requests to the Data Protection Officer, Heathplanplus, 75 Teignmouth Road, Torquay, Devon TQ1 4ES (Email: susie@healthplanplus.com).
6. Users 16 and under
If you are aged 16 or under, please get your parent/guardian's permission beforehand whenever you provide personal information to Heathplanplus's web site. Users without this consent are not allowed to provide us with personal information.
7. How to find and control your cookies
If you're using Netscape 6.0:
On your Task Bar, click:
1. Edit, then
2. Preferences
3. Click on Advanced
4. Click on Cookies
If you're using Internet Explorer 6.0:
1. Choose Tools, then
2. Internet Options
3. Click the Privacy Tab
4. Click on Custom Level
5. Click on the 'Advanced' button
6. Check the 'override automatic cookie handing' box and select Accept, Block or Prompt for action as appropriate.
If you're using Internet Explorer 5.0 or 5.5:
1. Choose Tools, then
2. Internet Options
3. Click the Security tab
4. Click on Custom Level
5. Scroll down to the sixth option to see how cookies are handled by IE5 and change to Accept, Disable, or Prompt for action as appropriate.
If you're using Internet Explorer 4.0:
1. Choose View, then
2. Internet Options
3. Click the Advanced tab
4. Scroll down to the yellow exclamation icon under Security and choose one of the three options to regulate your use of cookies.
In Internet Explorer 3.0:
You can View, Options, Advanced, then click on the button that says Warn before Accepting Cookies.
If you're using Netscape Communicator 4.0:
On your Task Bar, click:
1. Edit, then
2. Preferences
3. Click on Advanced
4. Set your options in the box that says Cookies.
8. How do you know which of the sites you've visited use cookies?
If you're using Netscape 6.0:
On your Task Bar, click:
1. Edit, then
2. Preferences
3. Click on Advanced
4. Click on Cookies
5. Click the View Cookies button
If you're using Internet Explorer 5.0 or 6.0:
1. Choose Tools, then
2. Internet Options
3. Click the General tab
4. Click Settings
5. View Files
If you're using Internet Explorer 4.0:
On your Task Bar, click:
1. View, then
2. Internet Options
3. Under the tab General (the default tab) click
4. Settings
5. View Files.
Internet Explorer 3.0:
On your Task Bar, click:
1. View
2. Options
3. Advanced
4. View Files.
Netscape Communicator 4.0:
Netscape bundles all cookies into one file on your hard drive. You'll need to find the file, which it calls Cookie.txt on Windows machines.
9. How to see your cookie code
Just click on a cookie to open it. You'll see a short string of text and numbers. The numbers are your identification card, which can only be seen by the server that gave you the cookie.
West Country Health Care Ltd in association with HealthPlanPlus.Com
75 Teignmouth Road
TORQUAY
Devon
TQ1 4ES
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